Any server side lag issues on the Training Server?

Discussion in 'General' started by recon, Sep 7, 2008.

  1. recon

    recon SM Support Dev

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    I got a report of serious server side lag. Has anyone else noticed server side lag when playing in large games?

    Server side lag is lag that EVERYONE in the server gets.

    I want to make sure everything is running smoothly.

    Spaming this thread will not make my job any easier.
     
  2. Empty

    Empty Member

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    RARAREAIYY*#@Y$@&#*%$Y#YH@YH$AERA*#YARA TRAINING SUCKS (@&$(Q#@&^$Q#&%$Q@#

    In all seriousness, it's been a bit shifty for me, your new location is way laggier for me than for other people, but on the other hand other people are getting smoother games, wait for an opinion from someone closer.
     
  3. RepublicA

    RepublicA Member

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    I've seen serverside lag, and a crash a few days(?) ago.
     
  4. recon

    recon SM Support Dev

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    We moved data centers a few days ago so you might have just seen the server go down during the move.
     
  5. Geese Howard

    Geese Howard Member

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    It's been crashing and laggy for me. I assume it's server side since I can play on the other servers just fine, but might of been something else I guess.
     
  6. recon

    recon SM Support Dev

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    Can you run a tracert on the server IP?
     
  7. ScardyBob

    ScardyBob Member

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    Fixed

    Code:
    Tracing route to 208.122.57.235 over a maximum of 30 hops
    
      2    46 ms    49 ms    45 ms  tukw-dsl-gw26-218.tukw.qwest.net [63.231.10.218]
      3    46 ms    45 ms    47 ms  tukw-agw1.inet.qwest.net [71.217.184.201]
      4    47 ms    47 ms    47 ms  sea-core-01.inet.qwest.net [67.14.1.194]
      5    48 ms    45 ms    49 ms  sea-brdr-01.inet.qwest.net [205.171.26.82]
      6    45 ms    47 ms    47 ms  POS1-1.BR1.SEA1.ALTER.NET [204.255.174.177]
      7    47 ms    47 ms   135 ms  0.so-7-3-0.XT2.SEA1.ALTER.NET [152.63.105.22]
      8   132 ms   133 ms   131 ms  0.so-6-0-0.XL2.EWR6.ALTER.NET [152.63.17.109]
      9   133 ms   131 ms   131 ms  POS7-0.GW2.EWR17.ALTER.NET [152.63.28.49]
     10   132 ms   133 ms   131 ms  voxel-ewr17-gw.customer.alter.net [157.130.8.162]
     11   137 ms   137 ms   135 ms  0.te1-49.dsr1.lga6.us.voxel.net [208.122.44.122]
     12   137 ms   135 ms   135 ms  ge-0-1.nyc.colocrossing.com [208.122.43.118]
     13   137 ms   135 ms   136 ms  208.122.57.235
    Trace complete.
    
     
    Last edited: Sep 9, 2008
  8. StevenT

    StevenT Member

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    people using windows,
    press windows key + r,
    type "cmd" and press enter,
    in the black window type this: tracert 208.122.57.235

    to copy all that, right click on it and use the marque to copy it to clipboard.
    Or simply make a print screen and upload it somewhere and share the link here.

    In any case of lag or timeout, "tracert 208.122.57.235" should be executed to find out where the problem is.

    thx.
     
  9. recon

    recon SM Support Dev

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    Common Nodes:
    Code:
    89 ms    89 ms    89 ms  0.te1-49.dsr1.lga6.us.voxel.net [208.122.44.122]
    88 ms    88 ms    88 ms  ge-0-1.nyc.colocrossing.com [208.122.43.118]
    90 ms    90 ms    90 ms  208.122.57.235
    
    If your ping is high before you reach those nodes, your ISP is probably causing the lag.

    I noticed some choppy tank play yesterday. I am working on resolving it with the GSP.
     
    Last edited: Sep 9, 2008
  10. Goose

    Goose Member

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    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Brian Sullivan>tracert 208.122.57.235

    Tracing route to 208.122.57.235 over a maximum of 30 hops

    1 1 ms <1 ms <1 ms 192.168.1.1
    2 6 ms 6 ms 6 ms 10.12.0.1
    3 14 ms 7 ms 6 ms core3.buckeyecom.net [72.240.0.202]
    4 14 ms 13 ms 13 ms so-8-1.hsa1.Detroit1.Level3.net [166.90.248.149]

    5 15 ms 14 ms 13 ms so-8-1.car1.Detroit1.Level3.net [4.69.140.118]
    6 15 ms 17 ms 17 ms ae-8-8.ebr2.Chicago1.Level3.net [4.69.133.242]
    7 20 ms 17 ms 17 ms ae-1-100.ebr1.Chicago1.Level3.net [4.69.132.41]

    8 42 ms 37 ms 37 ms ae-2.ebr2.NewYork1.Level3.net [4.69.132.66]
    9 47 ms 36 ms 35 ms ae-92-92.csw4.NewYork1.Level3.net [4.69.134.94]

    10 44 ms 36 ms 35 ms ae-91-91.ebr1.NewYork1.Level3.net [4.69.134.77]

    11 35 ms 36 ms 49 ms ae-2.ebr1.Newark1.Level3.net [4.69.132.98]
    12 36 ms 35 ms 40 ms ae-13-55.car3.Newark1.Level3.net [4.68.99.135]
    13 36 ms 35 ms 35 ms 0.te6-4.tsr1.ewr1.us.voxel.net [4.71.144.26]
    14 34 ms 36 ms 36 ms 0.te1-49.dsr1.lga6.us.voxel.net [208.122.44.122]

    15 34 ms 35 ms 35 ms ge-0-1.nyc.colocrossing.com [208.122.43.118]
    16 33 ms 35 ms 35 ms 208.122.57.235

    Trace complete.

    C:\Documents and Settings\Brian Sullivan>trac
     
  11. recon

    recon SM Support Dev

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    Thanks everyone for your tracerts.

    According to Wolf Servers the server has plenty of headroom on the hardware side.

    So it looks like there's either a network problem somewhere that we haven't found or its client side.
     
  12. blizzerd

    blizzerd Member

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    Hello, Brian Sullivan
     
  13. recon

    recon SM Support Dev

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    There is a serious lag issue. It is server side. I am working with WolfServers to clear it up.
     
  14. Notorious

    Notorious Member

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    Yea, I don't know if it was the Training server persay, but one time I was getting completely chop-fukd every time I got into any vehicle, once I get out, it ran smooth again. That first time, I completely forgot my computer was running a hardware diagnostic in the background, but the next day it did the same thing, no diagnostic, since its scheduled on a weekly basis, I suppose it might be fixed already since I haven't had any problems other then being Timed Out randomly/rarely, which is retarded.
     
    Last edited: Sep 13, 2008
  15. Notorious

    Notorious Member

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    holy freakin crap, I must be tird out of mind, i was looking at the join dates on peoples replies, recons post : sept 12 2008, mine sept 13 2008, anyways i tried to do an edit, saying i was 8 months retarded, and that some of the people had the same problems as me at the same time, but not everyone.
     
  16. recon

    recon SM Support Dev

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    We are working with WolfServers to fix the lag ASAP.
     
  17. blizzerd

    blizzerd Member

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    wow, i posted this AGES before...

    and keep us updated recon, noobserver is my favorite
     
  18. recon

    recon SM Support Dev

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    It looks like some server side software was missing on the host side that boosts FPS. It has now been installed.

    Lets see if it's working properly now.
     
  19. StevenT

    StevenT Member

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    still lagging, i experienced it too.
    It's definitly not network problem so these trace routes dont really out much.
    We all have low ping, high fps, but a lot of lag ... a lot of CHOKE!
     
  20. recon

    recon SM Support Dev

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    They aren't allocating enough hardware resources to the server. I have informed them. Hopefully they will fix it tomorrow.
     

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