Crashing/freezing

Discussion in 'Support' started by Goldblade, Jan 18, 2012.

  1. Goldblade

    Goldblade Member

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    Occasionally, in the midst of playing Empires, the game will crash and freeze the entire computer, requiring a 5 second power button restart. It doesn't do this for any other Source games as far as I know, for example, it has not yet happened in Counterstrike. I may want to run CS:S just to test.

    What system specs should I post?
     
    Goldblade, Jan 18, 2012
    #1
  2. Beerdude26

    Beerdude26 OnThink(){ IsDownYet(); }

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    Everything, as well as graphics drivers, will do.
     
    Beerdude26, Jan 18, 2012
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  3. Goldblade

    Goldblade Member

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    Windows 7 Home Premium SP1 32 bit
    AMD Athlon DualCore 4050e 2.1GHz
    3GB RAM
    NVIDIA GeForce 8400 GS

    How do I put up the driver info?
     
    Goldblade, Jan 18, 2012
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  4. Beerdude26

    Beerdude26 OnThink(){ IsDownYet(); }

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    typing dxdiag into the Windows "Run..." dialog (for Vista and 7: the "Search programs and files" field when you click on Start) should net you a lot of information.
     
    Beerdude26, Jan 19, 2012
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  5. Goldblade

    Goldblade Member

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    Should I just give the DXDIAG save info?
     
    Goldblade, Jan 19, 2012
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  6. Candles

    Candles CAPTAIN CANDLES, DUN DUN DUN, DUN DUN DUN DUN.

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    You can, but put it in code tags so it doesn't make a single large post.
     
    Candles, Jan 19, 2012
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  7. Goldblade

    Goldblade Member

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    Goldblade, Jan 19, 2012
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  8. Beerdude26

    Beerdude26 OnThink(){ IsDownYet(); }

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    Can't really see any possible issues. Make sure you have the latest drivers of everything.

    Perhaps have a look at crash logs in the Event Viewer (same way you did dxdiag, only now the command is "eventvwr.msc"), and download RivaTuner, which allows you to monitor your CPU and graphic card temperatures.
     
    Beerdude26, Jan 19, 2012
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  9. McGyver

    McGyver Experimental Pedagogue

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    Most probably a problem with the graphic card or the power supply. Can you play other games that max out your system without problems?
     
    McGyver, Jan 19, 2012
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